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jucy campervan rentals nz - new zealand airport campervan hire companies

Jucy Campervan Rentals NZ

Jucy Rentals is one of NZ's fastest growing independent rental companies. Established in Sept 2001 by brothers Tim and Dan Alpe, Jucy Rentals operates over 800 late-model vehicles throughout New Zealand. The "Alpe" name is synonymous with the New Zealand tourism industry.

Some reasons why our customers like to use Jucy;
- Family owned personal service
- Hire cars to 18yrs plus & campas to 21 yrs plus
- Jucy designs its own campervans
- Locations in both the North and South Islands
- Free pickup from airports and from nearby hotels
- Unlimited kilometres
- Tax included in rates
- 24hr Roadside Assistance
- Access to multi-lingual staff



There are currently no terms and conditions for travel during this period. If your rental is during these travel dates, new terms and conditions may apply. Please contact us before booking.

Jucy Campervan Rentals NZ Insurance

HIRER’S OBLIGATIONS
a) The customer acknowledges having received the Vehicle in a clean condition, with a full fuel tank and full bottle of gas (if applicable). The customer will return the Vehicle in a clean condition with a full fuel tank and a full bottle of gas (if applicable, and subject to any pre-purchase fuel and/ or pre-purchase gas option being taken), on the Return Date at the time and at the Return Point set out in the Rental Agreement.
b) The customer must ensure that all reasonable care is taken in handling and parking the Vehicle and that it is left securely locked when not in use.
c) The customer must ensure that the recommended levels are maintained with respect to the water in the radiator and battery, the oil and the tyre pressures of the Vehicle.
d) Smoking and/or animals (excluding registered guide or assistance dogs) are not permitted in the Vehicle at any time. If this condition is breached, the customer must pay to JUCY a cleaning fee determined by JUCY in its reasonable opinion and being not more than $250.
e) The customer must ensure that all Authorised Drivers comply with and all Authorised Drivers are aware they are bound by the Agreement.
f) All Authorised Drivers must carry their driver’s licence with them when driving the Vehicle.
g) In the event of any damage to or accident involving the Vehicle during the Term of Hire, the customer must notify JUCY of the full circumstances of the damage as soon as practicable (being not more than 24 hours) from the time the customer has knowledge of the damage.
h) If there is an equipment defect or mechanical failure of the Vehicle during the Term of Hire, the customer must notify JUCY as soon as practicable, and in any event within 24 hours, from the time the customer has knowledge of the defect or failure so as to give JUCY the opportunity to rectify the problem during the Term of Hire and ensure the problem does not escalate. JUCY does not accept liability for any claims submit ted after this period.
i) The customer must ensure that a copy of the Agreement is kept in the Vehicle throughout the Term of Hire and produced without delay for inspection on demand by an enforcement officer.
j) The Child Restraint Law stipulates that children under 7 must be properly restrained in an approved child restraint. It is the customer’s responsibility to ensure the child restraint is installed correctly not JUCY’s. It is strongly recommended by Land Transport New Zealand that children should be seated in the rear of Vehicles.
k) It is the customer’s responsibility to be aware of and act in compliance with all the New Zealand Transport Agency rules and regulations.
l) The customer shall not use or permit the Vehicle to be used for the trans port of passengers for hire or reward, unless the Vehicle is hired with the knowledge of JUCY for use in a passenger service licensed under Part 4A of the Transport Service Licensing Act.
m) The customer shall not:
    (i) drive or use the Vehicle (or permit the Vehicle to be driven or used) otherwise than in a prudent and cautious manner. For the purposes of these terms and conditions, a single vehicle rollover shall be considered a breach of this clause (l)(i);
    (ii) Sublet or hire the Vehicle to any other person;
    (iii) Permit the Vehicle to be operated outside the customer's authority;
    (iv) Operate the Vehicle, or allow it to be operated, in circumstances that constitute an offence against section 56, 57, 57AA, 57A or 58 of the Land Transport Act 1998 (“Act”).
    (v) Operate the Vehicle, or permit it to be operated in any race, speed test, rally or contest;
    (vi) Operate the Vehicle or permit it to be operated in breach of the Act, Transport Act 1962, Land Transport (Road User) Rule 2004 or any other Act, regulations or bylaws including New Zealand Transport Agency rules relating to road traffic;
    (vii) Operate the Vehicle or permit it to be operated for the transport of more than the number of passengers or more than the gross vehicle mass specified in the certificate of loading for the Vehicle;
    (viii) Drive or permit the Vehicle to be driven by any other person that is not the holder of a current driver’s licence appropriate for the Vehicle; or
    (ix) Use the Vehicle for the purpose of a courier or delivery service.
n) The customer must ensure that no persons interfere with the odometer or speedometer, or (except in an emergency) any part of the engine, transmission, and braking and/or suspension systems of the Vehicle.
o) The customer confirms that all information supplied by them to JUCY in connection with the Agreement is true and accurate and the customer will immediately notify JUCY of any change to the information.
p) The primary concern of JUCY is the well-being of the customer and the occupants of the Vehicle and, for safety purposes, JUCY reserves the right, at its sole discretion, to restrict Vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of hire period. JUCY will advise you on pick up of any travel restrictions known at that time.
q) The customer must ensure that snow chains are fitted correctly, so as not to cause damage to the Vehicle, person or property, when required due to the road conditions during the winter season (June-October) or on roads as advised by the relevant local authority, Transit New Zealand, NZ Police or the relevant ski resort. Vehicles driven around the Queen stown Lakes District Council area or taken on the Milford Road during the winter season should carry chains as the customer may be fined for not fitting them when required.

EXCESS REDUCTION OPTIONS
CAMPA – Cabana, Chaser & Condo
STRESS FREE $0 excess $30 per day
CHANCE IT $1500 excess $20 per day
RISK-TAKER $3000 excess $0 per day


CAMPA - Casa & Casa Plus

STRESS FREE PLUS* $0 excess $55 per day
STRESS FREE $0 excess $40 per day
RISK-TAKER $5000 excess $0 per day
*Stress Free Plus includes road user charge recovery fee (RUCRF), GPS, extra driver, picnic chairs and LPG.
All excess options are void if the terms of the rental agreement are breached.
JUCY STRONGLY RECOMMENDS THAT OUR CUSTOMERS TAKE THE STRESS FREE EXCESS REDUCTION OPTION TO TRAVEL WITH COMPLETE PEACE OF MIND.
Insurance is capped at 50 Days in all three countries.
With Stress Free Insurance one additional driver is free of charge, any further additional drivers will be $1 per day each (capped at $25 per driver)


BOND
a) If the RISK-TAKER or CHANCE-IT Excess Reduction Cover has been chosen, the Bond is payable by credit card only. Please note the relevan amount will be debited from the customer’s credit card immediately. The Bond is fully refundable provided the Vehicle is re turned on time on the Return Date and to the Return Point, undamaged with a clean interior and with a full fuel tank. Refunds can take fve or more working days to be processed.
b) JUCY reserves the right to retain all or part of the Bond for such period as JUCY may determine (acting reasonably) after the Term of Hire to cover the cost of un-notified damage, infringements or damage to third parties or their property.
c) Where the third party causes damage, the customer is liable for damages as specifed in their Rental Agreement. As insurance is not compulsory in New Zealand there is no guarantee that these damages will be recovered, therefore the bond may be banked and not refunded.
d) The excess is applicable regardless of who is at fault and must be paid at the time the accident report is completed, not at the completion of the rental. The excess will be refunded only if JUCY is successful in recovering the complete cost of the damages from the third party. Please note that third party claims can take many months to resolve.
e) Where the car has been returned during or outside offce hours and the vehicle has undiscovered damage to the windscreen or body
that has not been reported or is not covered by the customer’s chosen excess reduction cover, the customer will be charged and contacted summarizing the cost of repairs.
f) In the event of a replacement vehicle being dispatched due to an accident, the bond will be twice that of the original vehicle.
g) In the event of a replacement vehicle is given due to an accident, any excess reduction option taken is not transferable to the replacement vehicle.
h) Damage includes any and all damage to third party property (including vehicle(s), damage to the JUCY vehicle including tyres, windscreens, towing and recovery costs, theft, fre, break-in or vandalism. This also includes the cost of the daily rental rate for the period the vehicle is off feet for repair.

At the time that the customer collects the vehicle, JUCY will authorise the applicable excess to the customer’s credit card.
Please note: this is not a charge, it is just an authorisation made against their credit card. The release of the funds can take fve or more working days to be processed depending on the customer’s bank’s procedures.

HIRER’S LIABILITY
a) If multiple persons are described as the Hirer in the Rental Agreement, each person is jointly and severally responsible for all fees, charges and other obligations pursuant to the Agreement.
b) Subject to clause 8(e), the Hirer is liable to JUCY for and indemnifies JUCY against:
    (i) any loss of, or damage to, the Vehicle (including any accessories);
    (ii) any consequential damage, loss or costs incurred by JUCY, including salvage costs, loss of ability to re-hire and loss of revenue; and
    (iii) any loss of, or damage to, Vehicles and property of third parties, arising from the use or misuse of the Vehicle by the Hirer, any Authorised Drivers, person whom the Hirer permits or allows to drive the Vehicle, invitee of the Hirer or passengers in the Vehicle during the Term of Hire, to the extent that such loss, damage or costs have been caused by or contributed to by the Hirer, any Authorised Driver, any person the Hirer permits or allows to drive the Vehicle, any invitee of the Hirer or any passenger in the Vehicle, provided that the Hirer’s liability may be reduced to the amount of the relevant Excess Reduction Cover in respect of an incident subject to the terms and conditions of the Agreement.
c) The Hirer agrees to release and indemnify JUCY from and against all actions, claims, demands, losses, damages, costs, expenses, harm or other misadventure which the Hirer may suffer or incur or become liable for as a result of any use of the Vehicle in breach of the Agreement, any reckless or negligent act, error or omission of the Hirer, any Authorised Driver, invitee of the Hirer or passenger in the Vehicle or any misuse of the Vehicle by the Hirer during the Term of Hire.
d) Notwithstanding any provision in the Agreement to the contrary, the Hirer is not liable to JUCY for any loss to the extent that it is caused by us (for example, through our negligence or breach of contract).

INSURANCE
All Insurance is subject to the Insurance Exclusion set out below:
a) Motor vehicle insurance is offered by JUCY but the customer may make his or her own insurance arrangements provided these are approved by JUCY more than 48 hours prior to the pick-up date as per the booking confirmation. If JUCY is not satisfied that the customer’s insurance is comparable with JUCY’s insurance cover, JUCY may decline to hire the vehicle.
b) If the customer elects to use JUCY’s insurance, any person named in the Rental Agreement as a person permitted to drive the vehicle is, subject to the terms and condition of the Agreement.
c) The customer’s liability is covered by JUCY’s insurance as set out in the sub-clauses a (1), a (2) and a (3) to a maximum of $2,000,000. This clause does not apply if the customer rejects JUCY’s insurance.
d) The customer’s liability for damage applies in respect of each separate accident or new damage, not each rental.
e) If the customer elects to use JUCY’s insurance the excess payable by the customer is the Standard Insurance Excess as per the Rental Agreement and is payable for each and every event involving the vehicle.
f) The customer may purchase and pay the daily rental rate for one of the excess reduction options to reduce the Standard Insurance Excess payable by the customer under JUCY’s insurance cover.

INSURANCE EXCLUSIONS
Insurance is void in the  following events or in respect of the following fees, damages, expenses and/or costs and the customer will be fully liable for all fees, damages, expenses and/or costs as specified and/or which are associated with the relevant event:
a) The driver of the Vehicle is under the influence of alcohol or any drug that affects their ability to drive the Vehicle.
b) The Vehicle is in an unsafe or un-roadworthy condition that arose during the Term of Hire and such condition has caused or contributed to the damage or loss, and the Hirer or driver of the Vehicle was aware or ought to have been aware of the unsafe or un-roadworthy condition of the Vehicle.
c) The Vehicle is driven by any person not identified as an Authorised Driver in the Rental Agreement.
d) The Vehicle is damaged as a result of submersion in water, including as a result of crossing creeks, rivers, flooded fords, salt water or on beaches, driving through low plain flooded areas or if there was a reasonably foreseeable risk of the Vehicle’s submersion in water (for example, while parked in a below ground parking garage).
e) The Vehicle is used in any off road conditions. Off road conditions include: fire trails, beaches, sand, tracks, fields or paddocks. The only exception to this is reasonable use of access roads to recognised commercial campgrounds.
f) The Vehicle is driven when a warning light appears or where the coolant temperature gauge enters a red zone (High).
g) The use of roof racks and snow chains on the Vehicle where such roof racks or snow chains have not been hired through JUCY.
h) The Vehicle including its accessories and spare parts is damaged as a result of incorrect fitting or use of snow chains or ski/snowboard racks, roof racks or bicycle racks
i) The Vehicle is driven on a road or ski resort access road without snow chains when snow chains are required to be fitted by the relevant local authority, Transit New Zealand, NZ Police or the relevant ski resort
j) The costs to replace keys which have been lost, broken or damaged, the cost of retrieval of keys which have been locked inside a Vehicle.
k) All costs as a result of breakages, loss, theft or defacement of the Vehicle’s interior and accessories caused by or contributed to by the Hirer, any Authorised Driver, any person the Hirer permits or allows to drive the Vehicle, any invitee of the Hirer or any passenger in the Vehicle.
l) RISK-TAKER or CHANCE-IT Excess Reduction Cover does not cover any theft or attempted theft of the Vehicle or its contents resulting in damage where reasonable precautions were not taken to protect against that theft or attempted theft.
m) JUCY recommends the Hirer does not leave valuables in the Vehicle and JUCY strongly recommends that the Hirer ensures they take out the highest level of travel insurance as there is no cover for loss of or damage to personal belongings.
n) All damage and costs caused by or in connection with reckless conduct or wilful misconduct of the Hirer or an Authorised Driver or any invitee of the Hirer or passenger in the Vehicle. For example, Excess Reduction Cover does not apply in connection with any incidents involving sitting or standing on the bonnet, boot or roof of the Vehicle or propelling an object from the Vehicle.
o) If the Vehicle is wilfully or recklessly damaged or is lost as the result of the wilful or reckless actions of the Hirer or an Authorised Driver or any invitee of the Hirer or passenger in the Vehicle (Note: wilful or reckless damage includes fire, any punctures or damage to tyres or rims caused by or contributed to by the Hirer, any Authorised Driver, any person the Hirer permits or allows to drive the Vehicle, any invitee of the Hirer or any passenger in the Vehicle, burning out a clutch and any damage arising from using the Vehicle to propel any other vehicle).
p) Except where JUCY is in breach of the Agreement, the costs relating to delivery of a replacement Vehicle required as a result of any of the exclusions listed in this exclusions.
q) Any costs associated with the incorrect use of fuel or the use of Bio-Diesel, which should not be used (fuel being diesel or petrol), or water or other contamination of fuel of the Vehicle.
r) The cost to retrieve or recover a Vehicle back to road level, which may include, but is not limited to a Vehicle that has become bogged, submerged, caught, trapped, stuck or restricted in anyway.
s) If the Vehicle is involved in a single vehicle rollover or the roof of the Vehicle is damaged as a result of any single vehicle incident or accident, regardless of any Excess Reduction Cover chosen by the Hirer, the Hirer must pay JUCY and is responsible to JUCY for all costs and damages arising in respect of such rollover, incident or accident. The Hirer’s liability under this clauses is limited to an amount of $5,000. For the purposes of these terms and conditions a single vehicle “rollover” includes any incident or accident where the Vehicle has rolled, tipped or fallen over and this has caused damage to the Vehicle, including to the roof and/or sides of the Vehicle.
t) The Vehicle is operated in any race, speed test, rally or contest or the Vehicle is used for the purpose of reward (for example, as a taxi or courier vehicle) or the Vehicles is used in any driver license test.
u) The Vehicle is driven by any person who at the time when that person drives the Vehicle is disqualified from holding or has never held a driver’s licence appropriate for that Vehicle or such person is not legally entitled to drive the Vehicle in New Zealand.
v) The Vehicle is operated on any of the following roads: Ninety Mile Beach (Northland), Ball Hutt Road (Mt Cook) or Skippers Road (Queenstown).
w) The Vehicle is operated outside the Term of Hire or any agreed extension of that term.
x) If a driver of the Vehicle is convicted of any driving offence under New Zealand law where the Vehicle, property or any other vehicle is damaged in circumstances which are illegal in New Zealand.
y) It is agreed between JUCY and the Hirer that section 11 of the Insurance Law Reform Act 1977 shall apply with respect to the above exclusions as if this clause constitutes a contract of insurance.
z) If the Vehicle is loaded or is being loaded in excess of the manufacturer’s specifications.